Store Policy

This privacy policy applies to the personal information Surrasa obtains in both online and offline, including when you access or use our websites, or any other applications or services that link to this privacy policy, visit us in our stores, communicate with us, engage with us on social media, or participate in any of our programs or events. By using our website, you hereby consent to our Privacy Policy and agree to its terms. The following types of personal information we get from you is gathered from your  interaction with us and our products and services. The term “personal information,” refers to information that identifies, relates to, describes, or can be associated with you. 

Some of the information we may collect includes: full name, alias, postal address, e-mail address, phone number, date of birth, account name, signature, username or social media handle, or other similar identifiers. We may also ask about skin tone and type, hair color and type, eye color, skin conditions or medications in connection with a consultation, or product recommendation and other information. We may request information about age, gender, race, and ethnicity. In some instances we may ask for your information regarding your interactions with our websites, mobile applications, emails, or advertisements. We may request information on products or services you have purchased, returned, exchanged, reviews or future expectations and preferences.

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Personal information is maintained on our servers, and is accessible by authorized employees, and representatives only. We do not share any personal information with third parties unless needed for legal reasons. We will ask if you would like us to share your information with other third parties in most cases. We try to protect your personal information in our possession, but in some unforeseen circumstances we cannot promise that information about you will remain secure in all circumstances. You may have the right to request access to and receive details about the personal information we maintain about you, or delete your personal information. Our website is not intended for or directed to children under the age of 13.  

We may revise this privacy policy from time to time. California residents have the right to: request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.If you would like more information, please submit a written request to us at this address:If you have questions, please communicate with at contactus@surrasa.com